Mar 31, 2026
AI in Production: Lessons From Shipping to Real Users
Our first AI feature hallucinated a refund policy that did not exist. A customer followed it. Here is what we learned about putting language models in front of real people.
Projects and articles related to LLM Integration.
Mar 31, 2026
Our first AI feature hallucinated a refund policy that did not exist. A customer followed it. Here is what we learned about putting language models in front of real people.